Support for your Mental Health
We provide free mental health, wellbeing and counselling support. We work in partnership with you to fulfil your academic potential and have a meaningful university experience.
Our support includes daily advice sessions and counselling, resources and guides for help with different issues, and workshops, courses, events and support groups to connect with others.
Below you'll find info on how to get support, and also directions for visiting us.
Get support - speak with a friendly Wellbeing Practitioner
Come in for an in-person appointment with one of our experts, or you can request a video or phone meeting if you prefer. There are two main ways you can get help from us:
Same day wellbeing advice sessions
If you don't know where to start or want to know more about your support options, book one of our 20 minute weekday appointments. These are great for finding out more about:
- Possible solutions to your challenges
- Strategies and techniques to support your wellbeing
- How the Wellbeing Service can help you
Sessions can only be booked on the day. Phone us Mondays to Fridays for an appointment: +44 (0)23 9284 3466.
Appointments are available on a first-come-first-served basis, so we recommend calling us in the morning. You can also email wellbeing-admin@port.ac.uk requesting an advice session.
Full support from the service
To register with us and request more detailed one-to-one help:
- Fill out our registration form, including your name, student ID, contact details and preferences, and availability.
- We'll then send you a secure email link to a confidential online Wellbeing First Steps form. This allows you to tell us a bit more about yourself and about the issues worrying you, so you don't have to wait until we can offer you a full appointment.
- The questions on the form help you think things through, and the process of filling it in is designed to be helpful in itself.
- You'll hear back from us the next working day after you submit your form.
Contacting the Wellbeing Service
You can call us on +44 (0)23 9284 3466 or email us on wellbeing-admin@port.ac.uk.
Visiting the Wellbeing service in person
If you have an appointment with us, we are on the first floor of the Bateson Centre, the entrance for which is on Alec Rose Lane. Our full address is The Mary Rose St, Portsmouth, PO1 2BL.
Our what3words location for our entrance is: Fantastic.Leaps.When and you can find the entrance on Google Maps.
Two ways to get to us
With your back to the Guildhall and the Portsmouth Central Library on the right, face the pedestrian bridge that goes towards Winston Churchill Avenue. Instead of crossing the bridge, go down the flight of the stairs to the left.
At the bottom of the stairs, cross the road and follow it around to the left. Just round the corner, you’ll see a small flight of stairs on the right with a handrail.The entrance to Bateson Centre is at the top of the steps.
Cross at the traffic lights outside the Eldon Building and turn into the pedestrianised route by the Portsmouth Courts. Opposite the entrance to the Court building is a pedestrian pathway, and you’ll see a grey sign for the Bateson Centre.
Follow the arrows up ahead, and you’ll reach the entrance to the building within a few minutes.
Wellbeing resources and other support
You can speak to the NHS, and other organisations and charities specialising in mental health for free, confidential help.
We've also got a range of guides and resources on different topics that can help you navigate mental health at uni, if you'd prefer to read them in your own time.
Welcome to the Student Wellbeing Service
Want to know how about the support we offer at the University of Portsmouth? Hear from our team at the Student Wellbeing service.
As a student at the University of Portsmouth, we want you to fulfil your potential and have a life-changing student experience.
The Student Wellbeing Service is the hub for learning, adviceand support for your emotional wellbeing and mental health.
If you are new to university life, then you may be facing a number of life challenges.
Transition from home to a new life, financial independence, new friendships and relationships, living independently, and of course, new academic challenges and expectations.
For all students, when you're facing challenges, it is likely you will find yourself feeling stressed, worried, unhappy or anxious at times.
This does not mean there is something wrong with you. Learning to cope with these challenges constructively provides opportunities for growth and personal development.
The knowledge and tools you will develop are life skills that you can take forward and use long after graduation.
But if you do start to struggle at any point, please do come and see us straight away.
The Student Wellbeing Service is a team of practitioners with a broad range of experience, expertise and skills.
We have mental health advisors, counsellors and wellbeing advisors who offer 1-to-1 support.
You can come in and see us for these or you can book a phone or video call instead.
For more detailed information about everything that we provide and how to access the service, please visit our website.
And remember, if you think you need support, please come and see us.
Our terms of service
When you engage in any form of support from the Student Wellbeing Service you are deemed to have read and accepted our SWS Privacy Notice.