Two people sitting and talking

Getting the most out of mentoring

A guide for mentors and mentees

Effective Mentoring Techniques

The Art of Questioning

Open-Ended Questions:

  • Gain deeper insights (e.g., “What do you expect to achieve?”)
  • Explore different avenues (e.g., “What other options might work?”)
  • Encourage self-reflection (e.g., “How did that experience shape your thinking?”)

Closed Questions:

  • Summarize discussions (“So, are you saying that…?”)
  • Confirm key points (“Do you agree with this approach?”)

Guided Decision-Making

  • Identifying Challenges: What are your biggest obstacles?
  • Exploring Solutions: What approaches have you considered?
  • Evaluating Outcomes: What are the possible consequences?
  • Choosing a Path: Which option aligns best with your goals?
  • Action Planning: What steps will you take next?

Top Mentoring Tips

  1. Be Patient: Progress takes time - mentoring is a long-term commitment.
  2. Build a Relationship: Focus on trust and open communication.
  3. Celebrate Milestones: Recognize both small and big achievements.
  4. Challenge Constructively: Encourage mentees to push their boundaries.
  5. Maintain Open Dialogue: Keep discussions honest and solution-focused.
  6. Stay Flexible: Adapt mentoring styles to evolving needs.

Download our handy mentoring Top Tips sheets

Top tips for mentors

Top tips for mentees

Handling Challenges in the Mentoring Relationship

Common Issues and Solutions

Solution

  • Reinforce commitment and reschedule as needed.
  • Revisit goals and clarify expectations.
  • Discuss openly and adapt mentoring approach.
  • Address immediately and refer to mentoring lead, if needed.

Issue

  • Cancelled or inconsistent meetings
  • Misalignment in expectations
  • Lack of engagement
  • Breaking confidentiality

Escalating Concerns

  • If challenges persist, seek guidance from mentoring lead.
  • If serious concerns arise (e.g., well-being risks), contact the appropriate support services.