This accessibility statement applies to the following domains:

This website is run by University of Portsmouth. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom up to 400% without the text spilling off the screen and without content being truncated or overlapping
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and Voiceover)

We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.
 

How accessible this website is

We know some parts of this website are not fully accessible:

  • Some text input fields, in the chatbot and various other pages that include a form, that collect an individual's personal data, are not marked-correctly to determine their purpose.

Issues affecting people with low vision

  • Various combinations of text and background colour for maps do not have sufficient colour contrast.

 

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or Braille:

We'll consider your request and get back to you within 10 working days.
 

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact:

websupport@port.ac.uk

We'll consider your request and get back to you within 10 working days.
 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the accessibility regulations). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

It is possible to visit our offices in person. You must contact us before your visit, and we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us https://www.port.ac.uk/about-us/contact-us.


Technical information about this website's accessibility

University of Portsmouth is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
 

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

  • Some of our links are non-descriptive to screen reader users. This fails WCAG 2.1 success criteria 2.4.4
  • Some video content is not properly captioned or with audio descriptions. This fails WCAG 2.1 success criteria 1.2.2
  • Some of our PDFs and other documents published after 23 September 2018 - or published before that date but essential for administrative processes - don't fully meet accessibility requirements.  For example, some do not have descriptive titles, this fails WCAG 2.1 success criteria 2.4.2
  • Some of our website images do not have a meaningful text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1
  • Some of our website images include text as part of the image, so people using a screen reader cannot access the information. This fails the WCAG 2.1 success criterion 1.4.5
  • At 400% zoom, none of the links in the collapsed sidebar 'Menu' are visible on the screen. In mobile view (320x256), the links below 'Company Information' are no longer visible. This fails WCAG 2.1 success criterion 1.4.10. 

On some of our forms:

  • The <form> element should not have a role="form" attribute. This fails WCAG 2.1 A success criterion 1.3.1. We are working with our supplier to resolve this.
  • The combobox aria-controls attributes that link the listbox elements programmatically are not present. This fails WCAG 2.1 A success criterion 1.3.1.  We are working with our supplier to resolve this.
  • The combobox elements do not have aria-expanded attributes present. This fails WCAG 2.1 A success criterion 1.3.1. We are working with our supplier to resolve this.
  • When a form is submitted with an email address that is not a valid format, focus is not sent to this input element from the notification. This fails WCAG 2.1 A success criterion 2.4.3. We are working with our supplier to resolve this.
  • The role of the Clear button in some input elements cannot be programmatically determined. This fails WCAG 2.1 A success criterion 4.1.2. We are working with our supplier to resolve this.
  • When focus is sent to an input element that has an error, then that input element should automatically be visible in the viewport. This fails WCAG 2.1 AA success criterion 2.4.11. We are working with our supplier to resolve this.
  • There are announcements when the autocomplete search tool is used in the comboboxes that do not announce the correct number of options. This fails WCAG 2.1 AA success criterion 4.1.3. We are working with our supplier to resolve this.

Disproportionate burden

There are currently no issues on www.port..ac.uk, myport.port.ac.uk and sport.port.ac.uk  that we consider to be a disproportionate burden to fix.

Content that's not within the scope of the accessibility regulations

Documents

  • Documents that were published on the website before 23 September 2018 that are not needed for active administrative processes relating to tasks performed by the University of Portsmouth. 

Maps

  • Online maps and mapping services are exempt from meeting the accessibility regulations.

Third-party tools

The University of Portsmouth makes use of some free third-party tools which are exempt from meeting the accessibility regulations. We are aware of some accessibility issues on things like:

  • social media feeds
  • chatbots

We will make sure that these tools are updated when the accessibility issues have been resolved. Also, some of the University’s content owners may choose to link to third-party content hosted on external websites that are not owned, paid for, or developed by the University of Portsmouth. This content may not be accessible.
 

What we're doing to improve accessibility

We intend to produce a publicly available accessibility roadmap by the end of September 2025.
 

Preparation of this accessibility statement

This statement was prepared on 05 September 2023. It was last reviewed on 8 August 2024.

This website was last tested on 29 July 2023. Some new pages, interactive elements and content has also be tested since that date. The test was carried out by Test Partners Ltd.

We followed GOV.UK guidance on deciding how to check the University of Portsmouth's websites as follows:

  1. We used an automated website mapping tool to identify all the pages and documents on the website.
  2. We identified a minimum representative subset of pages that contain examples of the most common layouts, components and features, including:
    - The header and footer.
    - Important unique pages.
    - Interactive elements such as forms, tabbed interfaces, carousels, hide / reveal functionality and content filtering.
  3. We conducted a manual WCAG audit on the representative subset of pages.
  4. We conducted three rounds of fixing and retesting, such that most WCAG non-conformances have been fixed.
  5. one round of automated accessibility testing has been conducted on a larger subset of the pages.